Privacy Policy
This policy explains how the Lexora website (the “site”, “we”) processes the personal data of its visitors. It applies to all data we receive through the site's forms and services.
1. Controller
The controller of your personal data is Lexora. For any question about data processing, including withdrawing consent and requests about your data, write to info@lexora.llc.
2. What data we process
- Contact form data - your name or company name, a way to reach you (messenger, phone or email), the content of your request and the options you selected in the form.
- Technical data - IP address, User-Agent and the time of the request. We use them only to protect the forms from automated spam and abuse.
- Web analytics data - aggregated visit statistics and cookies, when analytics is enabled on the site.
We do not collect more data than these purposes require, and we do not ask for passport, biometric or other special categories of data.
3. Why we process it
- to handle your requests and contact you using the details you left;
- to prepare a proposal and estimate the work;
- to protect the forms from spam and automated submissions;
- to analyse the site's audience in aggregate and improve the site.
4. Legal bases
- consent - you give it by ticking the box when you submit a form, and you can withdraw it at any time;
- entering into and performing a contract - when a request turns into a project;
- legitimate interests - protecting the site from abuse and keeping it secure.
5. Sharing with third parties
We do not sell personal data and do not share it with third parties for marketing purposes. Data is processed on infrastructure used by Lexora (hosting and database), and only a limited number of Lexora staff can access it. If web analytics is enabled, its data is processed by the analytics provider under its own privacy policy.
6. How long we keep it
Requests are kept until the purpose of processing is achieved, but no longer than 3 years from the date we receive them. Technical records (IP, User-Agent) are kept only as long as needed to protect the forms from spam.
7. Your rights
You have the right to:
- get information about how your personal data is processed and receive a copy of it;
- have incomplete, outdated or inaccurate data corrected;
- withdraw your consent at any time;
- have processing stopped and your data deleted;
- object to processing based on legitimate interests;
- receive the data you provided in a commonly used format.
To exercise these rights, write to info@lexora.llc and include the name and contact you left in the form so we can identify your data. We reply without undue delay and in any case within one month. If you are in the EU/EEA or the UK, you can also lodge a complaint with your local data protection authority.
8. Cookies and analytics
The site may use cookies for the interface and for web analytics. You can turn cookies off in your browser settings - the site's forms will keep working.
9. Changes to this policy
The current version of this policy is always available on this page. Significant changes are published on the site.